I'm putting together a USB drive that should contain tools useful for troubleshooting various software problems encountered by users.
What tools would you recommend that I include?
Main environment: Windows and .NET
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"DebugView is an application that lets you monitor debug output on your local system, or any computer on the network that you can reach via TCP/IP. It is capable of displaying both kernel-mode and Win32 debug output, so you don't need a debugger to catch the debug output your applications or device drivers generate, nor do you need to modify your applications or drivers to use non-standard debug output APIs."
http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx
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- KeePass for all the different passwords used by your customers.
- Any application-specific scripts you've built up (SQL, batch files, PowerShell etc).
- Angry IP Scanner
- PSTools from Sysinternals
- If you're .NET you should get Reflector
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I can recommend the following : {Some of them have been already mentioned though}
LOG ANALYSIS:
TextPad
NotePad++
VIM {for opening very large txt files}
SYSTEM MONITORING:
Process Explorer {allows to check the threads and dlls loaded}
CODE/ERROR ANALYSIS:
Reflector
DebugView
WinDbg
Autodump+
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SysInternals Suite, especially AutoRuns, Process Explorer, and Process Monitor
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